Privacy Policy

At JS Technova, accessible from jstechnova.in, we respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, contact us, submit an enquiry, request a quote, or otherwise interact with our services.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide to us, including:

• Full name
• Email address
• Phone number
• Company or organization name
• Address or location
• Project or service requirements
• Enquiry or feedback details
• Information submitted through contact or quote forms
• Any documents, images, or other materials you voluntarily submit

We may also automatically collect certain technical information when you visit our website, such as:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Date and time of access
• Referring website
• Technical and diagnostic information

2. How We Use Your Information

We may use the information we collect to:

• Respond to your enquiries
• Provide requested information
• Prepare quotations and proposals
• Communicate regarding our services
• Understand your project requirements
• Provide and improve our services
• Improve website functionality and performance
• Monitor website security
• Detect and prevent fraudulent or unauthorized activity
• Maintain business records
• Comply with applicable laws and legal requirements

We will only use your information for legitimate business purposes and as otherwise permitted by applicable law.

3. Contact and Enquiry Information

When you submit a contact form, enquiry, quote request, feedback form, or similar communication, we may retain the information you provide in order to respond to your request and maintain appropriate business records.

We may also retain relevant communications for customer service, administrative, security, dispute resolution, and legal purposes.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

• Maintain website functionality
• Remember preferences
• Understand website usage
• Improve website performance
• Monitor security
• Analyze visitor behavior

You may disable cookies through your browser settings. However, some website functionality may not work correctly if cookies are disabled.

5. Third-Party Services

We may use third-party providers to help operate our website and business, including services related to:

• Website hosting
• Email communication
• Analytics
• Security
• Cloud storage
• Form processing
• Payment processing, where applicable
• Other technical services

These third parties may process information according to their own privacy policies and applicable terms.

6. How We Protect Your Information

We take reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, loss, misuse, or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Therefore, while we make reasonable efforts to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain personal information for as long as reasonably necessary for legitimate business purposes, including:

• Providing services
• Responding to enquiries
• Maintaining business records
• Resolving disputes
• Preventing fraud and abuse
• Complying with legal obligations

The retention period may vary depending on the nature and purpose of the information.

8. Sharing of Information

We do not sell or rent your personal information.

We may share information when reasonably necessary with:

• Service providers working on our behalf
• Professional advisers
• Legal or regulatory authorities when required
• Relevant parties for fraud or security investigations
• Parties involved in a business merger, acquisition, restructuring, or sale

We will take reasonable steps to ensure information is handled appropriately.

9. External Links

Our website may contain links to third-party websites or services.

JS Technova is not responsible for the privacy practices, security, content, or policies of third-party websites.

We recommend reviewing the privacy policy of any external website before submitting personal information.

10. Children's Privacy

Our website is intended for a general audience.

We do not knowingly collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us improperly, please contact us so that appropriate action can be taken.

11. Your Privacy Rights

Depending on applicable law, you may have rights relating to your personal information, including the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate information
• Request deletion where legally permissible
• Withdraw consent where applicable
• Object to certain processing activities
• Ask questions about how your information is processed

To exercise an applicable right, please contact us using the information below.

We may need to verify your identity before processing certain requests.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or legal requirements.

Any updated version will be published on this page with a revised effective date.

We encourage you to periodically review this Privacy Policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, you can contact us at:

JS Technova

Email: support@jstechnova.in

Phone: +91 6388735208 / 8881868541

Address: Harpur Belahi, Tamkuhi Raj, Kushinagar, Uttar Pradesh – 274407, India